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These terms regulate relations between customers of toddis.eu and TODIS 2013 Ltd.

toddis.eu (or the “Website”) is owned by and/or operated by “TODIS 2013” Ltd.,

with registered office:

28 Doncho Vatah St.

1510 Sofia

Bulgaria

entered in the Commercial Register UIC 202545300

e-mail: online@toddis.eu

The site offers its users lady’s, men’s and children’s knitwear, pajamas and clothing for sports and leisure directly from the manufacturer, thereby ensuring its customers high-quality materials, affordable and elegant design clothes.

All prices listed on this site are including VAT!

TODDIS ® is a registered trade mark owned by “TODIS 2013” Ltd. The company is a manufacturer of garments with an affiliate company – MODAK Ltd. All garments are produced in Bulgaria. The content of this website may NOT be reproduced, shown or used for any reason without written consent from “TODIS 2013” Ltd.

All the content on this website is subject to copyright belonging to TODDIS. Nothing on this website should be understood as giving you consent or permission to use images, trademark, logo or other information. Copying or using information from the site does not transfer any copyrights of information to you. The content of this site may be changed on a permanent basis from TODDIS.

Registration to this online store is voluntary and free. The site can be viewed by users freely without registration required. To be registered simply specify your e-mail, you will receive confirmation and password to access your account, then you can edit your delivery address and keep tracking of your orders.

All submitted online prices are in EURO and are valid only at the time of publication. TODDIS reserves the right without notice to change them. Prices presented in the shop are final and include all taxes and fees.

Orders can be made only by users who have accepted the general conditions. If the customer wishes to receive an invoice or bill of purchased items – they would only be issued in Bulgarian Lev. Shipping time of orders depends on our courier partner Econt Express. Supply options can be changed by TODDIS at any time and declared in the section “Payment and Delivery”.

TODDIS offers its customers option to choose between three methods of payment – Cash on Delivery (pay to the courier upon receipt of goods) – only for shipping in Bulgaria, via PayPal (secure online payment system with debit or credit cards) or by Direct Bank Transfer to the account of the company:

1. Cash on Delivery

In section “Checkout” customer chooses option Cash on Delivery. Pay the specified sum on a specified address when courier delivers goods. Buyer must pay the price of ordered items and the cost of delivery.

2. PayPal

When choosing this method of payment user will be transferred to the online payment system of PayPal, where to put his user data and make online payment via debit or credit card.

3. Direct Bank Transfer

Make your payment to our bank account. In section “Checkout” user chooses the option payment by Direct Bank Transfer. Please use the unique order ID/№, as a basis for payment. Your order will be sent when your payment is received in our bank account.

By accepting these general conditions the user gives his explicit and unconditional agreement to pay to TODDIS the entire selling price of ordered goods. Customer gets a receipt and bill of goods upon receiving his products.

The contract for distance sale between customer and TODDIS is concluded from the moment of confirmation of a specific order by TODDIS. When completing an order, the customer receives a confirmation e-mail that the order is accepted. Before delivering the ordered goods, TODDIS may contact the customer by phone to specify details of the order or delivery.

TODDIS is not responsible for failure to deliver ordered goods if customer had specified incorrect, incomplete or inaccurate personal data, also incomplete, inaccurate or fictitious address or phone.

Its an obligation of the user to protect the confidentiality of his username and password. Each order sent through the e-shop will be considered as regular, if the used username and password are accepted as valid by the system, regardless of whether they are used by a person other than the holder.

When customer chooses to pay by Cash on Delivery, the contract for distance selling is considered as canceled if:

– The customer does not pay the invoice to the courier at the time of delivery.

– The customer has specified incorrect or inaccurate address or meanwhile not at the address on the day of delivery and not answering the phone listed as a contact telephone to negotiate with the courier the receipt of delivery.

International delivery of products ordered from TODDIS is carried by Bulgarian Post /respectively domestic post partners/.

  1. Delivery time to Bulgaria – 1-3 days
  2. Delivery to Europe – 5-10 days
  3. Delivery to Rest of the World – 15-30 days

On delivery the recipient signs a bill of goods certifying the correct execution of the order.

In exceptional circumstances, our company reserves the right to extend the delivery time while promptly inform the user.

Customers have the right to return their goods ordered from e-shop TODDIS within 7 days of the shipping date.

1. Customer should send an email at: online@toddis.eu, specifying order No., name of the returned product/products and the method of refund, IBAN if needed;

2. Customer should send the product/products to TODDIS at: 1510 Sofia, 28 Doncho Vatah St., tel. +359 877 652463.

For all returns or exchanges, items must not be washed, worn or damaged. All original tags must be attached and you’ll have to present a valid receipt.

Failing these conditions, the Company reserves the right to refuse acceptance of returned goods, and thus not recover the amount paid by the Customer.

Customers are entitled to receive only the value of returned goods, such as they were at the request and their purchase.

If customer finds obvious defects in product’s package, he can return the item and ask for refund.

Complaint about goods must be claimed as soon as any defect is discovered. The claim must be accompanied by: invoice (if previously issued by customer’s request), receipt, delivery note and delivery document. The Company has no obligation to satisfy claims which do not contain some of the documents.

Courier costs for obtaining and returning a product/products are borne by the customer.

Our company will reimburse the amount paid as quickly as possible and no later than 30 days after receipt of the goods back. Refund of money will be done by bank transfer to the customer’s bank account (IBAN).

All costs customer makes to obtain or return goods, commissions of banks and other expenses beyond the amount of the value of the ordered items remain on his behalf.

Our company is a registered operator of personal data. By accepting these general conditions the user allows indefinite their explicit and unconditional agreement to its possible express written revocation, his personal data to be collected, stored, processed and used by TODDIS and authorized third parties for the purposes of proper implementation of contract for distance selling and delivery of ordered goods, business intelligence in order to improve the services provided by TODDIS, for marketing and promotional purposes and analyzes of the Company, to provide information on marketing campaigns and promotions organized by TODDIS, and for all other purposes authorized by law.

The personal data that our company collects by its clients regarding the processing and delivery of their orders are listed on the registration form in the section “Cart” and “Checkout”.

The provision of personal data is completely voluntary by the client and he may at any time receive information about the use and processing of personal data and to request his profile containing personal data to be deleted, and for this purpose it is necessary to send a written request at e-mail: online@toddis.eu.

TODDIS does not provide personal data of users to third parties beyond that aforementioned case of delivery orders and cases provided by law and take all necessary measures for their protection.

If in doubt by the customer that his account is used illegally, he should immediately contact the company.

The user has the right to examine, order by individual request and receive items from the online store under the conditions specified therein. The user has the right to know the status of his order. The user has the right of delivery of requested product/products after payment of the purchase price as laid down in general terms. User is obliged to pay the price of his order as announced in the site. Site users may NOT redistribute, change (edit), copy (except for noncommercial, personal use), transmit, display, reproduce, publish, create derivative works, transfer, sell or in any other way use content of this site without the express written permission of “TODIS 2013” LTD.

Any user, whether done an order or not, is obliged when using our Services:

* Not to violate and to respect the rights and freedom of citizens under the Constitution, the laws of the Republic of Bulgaria and international instruments to which it is a party, the rules of morality, decency and netiquette when using the offered services by the Company;

* Not to violate foreign material or immaterial, absolute or relative rights and interests, such as property, intellectual property, etc .;

* Immediately notify the Company and the relevant authorities in case of violation done or found using the services provided;

* Do not perform malicious actions.

The Company has no obligation and the objective ability and does not control the way users use the information on this Site.

The Company may at any time, without notifying the user when he uses the Services in violation of these conditions and at the discretion of the Company to terminate the registration of the user.

The Company shall not be liable to users or third parties for damages and lost profits incurred due to the termination, suspension, modification or depletion of product items.

The Company may provide publication in thematic sections of the e-shop of hyperlinks to other Internet sites and resources related to the company or its partners.

User is obliged to indemnify the Company and any third parties for any damages and lost profits, including all costs and paid legal fees incurred due to claims and/or compensations paid to third parties in connection with web pages, hyperlinks, materials or information that user has used, sent, disseminated, made available to third parties or made available by toddis.eu in violation of the law, these terms, morals or Internet ethics.

The Company is committed to providing only the goods presented on the site in the way they are presented. All the information listed on the site, design, availability and prices of goods are valid exclusively at the time of their presentation, the Company reserves the right at all times to change them without notice. The customer’s responsibility to regularly check the terms of use and presented information on prices, availability etc.

Accounts of users who violate the terms of use of the online store, as well as profiles of users who use them for other purposes may be deleted.

These terms and conditions apply to the sale of goods to end customers for personal use. If you wish to purchase goods from us by individuals or entities for resale, please contact us to obtain an individual offer at e-mail: sales@toddis.eu

The Company is not responsible for any errors that may occur on the site, for any reason, including those caused by changes, adjustments, or other technical reasons.

The Company reserves the right to publish banners of any kind or links to any part of the site, according to the law.

The Company reserves the right to change the Terms and Conditions for use of e-shop toddis.eu at any time without notice, the new conditions will be posted on this page.

These Terms and Conditions of the online store toddis.eu are valid only for online store toddis.eu and its visitors. With the publication of any changes in Terms and Conditions, customers are automatically considered to be notified of new conditions and accept them.

For all unsettled matters in these terms and conditions are applied the provisions of the current legislation in Bulgaria.

Date of last revision: 15. August  2017